Frequently Asked Questions
This page contains any frequently asked questions. Before contacting us to ask a question please check to
see if it has already been answered here. If it is not included here do not hesitate to get in touch.
About
- What is ?
InmatesWorld is an online social community designed exclusively for prison inmates and their famalies or loved ones. With many services available for our members, it is possible for InmatesWorld.com to take care of a great deal of the inmates needs while they are incarcerated.
We are the only website or company that caters to the fundamental needs of an inmate such as keeping an open line of communication with the outside world and the need to know whats going on in the world. Let us help you, help them.
- What can I do if I wish to see a new feature added?
Just contact us at webmaster@inmatesworld.com. We value our members suggestions and opinions, and we will definitely take them into consideration as we strive to provide the best service possible.
- How much does cost?
We have different levels of service that range from free to $24.95.
- Does InmatesWorld provide any free services?
Our Silver Membership is free. Visit our about us page or Join page for details on our great services!
Accounts
Communities
- What is a community?
A community is a member created group of people that all share the common interest of that community.
- How do I link to other communities?
To start a community you must first link to one and then you will be given the option of creating your own. To link to an existing community simply browse member profiles and select the "communities" link. Once you see the list of communities, you can choose one you're interested in and then click the "Click here to join this community" link to request to join.
Friends
- How do I send a "Thinking Of You Note" to an inmate?
To send a "Thinking Of You Note" to an inmate, just type the note in an email and send it to
webmaster@inmatesworld.com. As long as you are not past your monthly quota on notes we will send it to them right away.
- How do I link to my friends?
To find a friend to link to, search member profiles and choose a member you're interested in. You can then click on the "Click here to add this user as a friend" link to add them.
- What constitutes a friend I can link to?
Anyone on InmateWorld.com can be added as a friend. To change it so friendships must be approved by you, go to account settings and change the "Friendship moderation" setting to "friendships must be approved by you".
- What are pen pals?
Pen pals are inmates that would like to meet new people to write. After becoming a member you will have access to inmate addresses so that you can write to them. Any returning mail from them will be emailed to your email address.
Customize
- Can I customize my profile?
Yes. You can edit all of your inmates personal information under the "edit this profile tab" on your profile page. You can also add widgets on the add widgets page. This is where you can add video, pictures and text among other things.
- I dont read english well. Can I change the text on my profile to another language?
Yes. You can change the language of the site if english is not your preferred language. If the language you need is not provided, let us know and we will do everything we can to help.
- My profile photo won't upload. Am I doing something wrong?
Most likely you just need to make sure that you have the box checked that reads " Click here to verify that this is a photo of you and that it is not obscene or abusive". If this box is not checked then the photo will not upload.
- How can I limit content to be viewed only by certain people?
Profiles are automatically set to private due to the personal information about the inmate that is posted. If you wish to enable non members to look at your inmates profile, simply give them your user name and password so they can log in. If you want to permit other users of InmatesWorld to view your inmates profile, then simply click the "Your Network" tab and create a "Group," then add any user that you'd like to that group and then they will be able to see your inmates profile.
Access privileges
- What are my access privileges?
Your access privileges are the settings on your inmates profile that enable you to decide which elements of the inmates profile will be private, public, or logged in users only. (It is suggested that you leave certain settings public or for logged in users only so that the inmate will be exposed more to the world that they are missing).
- How do I change access privileges on an element in my profile?
To change access privileges on your inmates profile, go to the profile and edit it. On the edit page you can change the access restrictions to private, public or logged in users only.
Security
